No Question Asked Refund Policy
WpGnu appreciates your purchase and is confident that you will LOVE our products and benefit from using them. However, we offer a 14-day money-back guarantee with our products, no questions asked.
If you feel that our product no longer benefits you or causes any issues, we will happily provide a 100% refund within 14 days from the purchase date.
We may invite you to a chat to understand the issue you encountered and gather suggestions to help us improve our products and services while issuing the refund. Your feedback is valuable to us.
All products launched and maintained by WpGnu aim to enhance your web development experience with WordPress and Elementor. We strive to help you create amazing websites using these powerful design tools and ensure you stay up-to-date with the latest trends.
Our mission is to provide you with tools that maximize your potential and support your growth. That’s why we offer detailed product information, hand-written tutorials, videos, blogs, social media content, and extensive live support.
You will have a smooth experience using any of our products.
Please Stay Concerned
Clause-1: Processing your refund may take some time as we need to communicate with the payment processing team. During this time, we may ask you for an opportunity to resolve the issue behind the refund request.
Clause-2: Refund requests may be refused for clients who act suspiciously or violate our company policies. Please read the policy carefully.
Clause-3: The refund validity period is 14 days from the purchase date for both regular and offer packages. After 14 days, no refund will be processed.
Clause-4: Renewals and license upgrades are non-refundable.
Clause-5: Refund requests for special offers or promotion events will be denied unless predefined refund conditions are met. Refunds for these events are only accepted within specific parameters.
Automatic Renewal Policy
All premium products of WpGnu come with yearly renewal subscriptions. It’s your choice whether or not to continue the renewal. We recommend renewing your subscriptions to benefit from regular updates and improvements. A valid subscription is necessary to access updates, and some features may not work without it.
If your plugin expires:
You will not be able to download the product from the site.
Extensions related to the plugin will also be unavailable for download.
Expired licenses are not eligible for support.
The automatic renewal option is available for all products using PayPal or Stripe. This means your payment information will be recorded and used to renew your license in time.
If automatic subscription payments are enabled:
Your product subscription will renew one year after the purchase date.
Charges will be automatically applied to your account.
No refund will be offered for automatic renewals.
You can turn off auto-renewal from your dashboard before the expiration date.
Acceptance of Refund Policy
By purchasing our product or placing an order, you confirm that you have read and understood all the policies (including the Refund Policy) and agree to the terms. We discourage you from placing an order if you disagree with any terms or policies.
You are eligible for a refund if you meet the criteria outlined above. Please contact us for a refund and expect a response within 2 working days.
[In case of official vacation periods, the response time may extend up to a maximum of 4 working days.]
Support Team WpGnuEmail:[email protected]Website:www.wpgnu.com
